We have all the answers you need

Frequently asked questions

About us

What does Sopra Banking Software (SBS) do?+

Part of the wider Sopra Steria family, SBS is an autonomous entity with openness and inclusivity threaded into our DNA. We’re the partner of choice for more than 1,500 financial institutions worldwide for digital and core banking and financing solutions.

We have a passion for innovation and are relentlessly focused on helping financial institutions win customer trust and achieve market-leading performance. Our customers, based in over 80 countries around the world, benefit from our technology solutions as well as the expertise of over 5,000 employees.

Learn more >>

What is the Sopra Banking Platform?+

The Sopra Banking Platform is trusted by hundreds of retail, corporate, and neobanks, and powers the financial journey of over 500 million consumers and businesses every day. From accounts to payments to lending and compliance, our platform enables banks to compose a new digital banking and core experience with a fully componentized, API-first, and cloud-agnostic solution.

What is the Sopra Financing Platform?+

The Sopra Financing Platform is trusted by hundreds of retail, corporate, and neobanks, powering the financial journey of over 500 million consumers and businesses every day. Our advanced, modular, real-time core banking system provides the broadest range of capabilities, covering deposits, payments, lending, compliance, and regulatory reporting. Designed for financial institutions of all sizes, SBP offers a wide catalog of fine-grained business components and over 400 APIs, ensuring seamless integration and high performance.

The platform supports a comprehensive ‘front-to-back’ digital banking experience by connecting the Digital Banking Processing Platform and the Digital Banking Engagement Platform, facilitating progressive transformation and modernization. Sopra Financing Platform fosters digital innovation and openness, enhancing connectivity and flexibility through an API-first approach and Gartner-leading API management. Delivered as a fully cloud-native SaaS solution, it ensures cost-effectiveness, superior security, and continuous innovation.

What type of industry recognition does SBS have?+

Sopra Banking Software is highly acclaimed by top analysts such as Forrester, Gartner, IBS Intelligence, Omdia, Chartis, and NelsonHall. Our Digital Banking Suite is recognized as a strong performer in “The Forrester Wave™ – Digital Banking Engagement Platforms, Q3 2021” and “Forrester Wave™: Digital Banking Processing Platforms (Retail Banking), Q3 2020”, praised for its rich engagement infrastructure and microservices-based architecture.

We lead in the “Omdia Universe: Digital Banking Platforms 2023” for our SBP Digital Banking Suite. NelsonHall recognized our parent company, Sopra Steria, as a leader in Digital Banking Services in their “NEAT analysis, Digital Banking 2022.”

In 2021, Forrester ranked us among the top regional sellers in Western Europe and top three for global banking platform deals. IBS Intelligence named us the #1 Global Lending System and highly ranked us in Retail Banking – Core Solutions and Risk Management.

In 2023, we were named a Leader in Chartis’ “RiskTech Regulatory Reporting Solutions 2023 Quadrant.” and in 2020, we earned strong recognition in Forrester’s Digital Banking Processing Platforms report while maintaining our top position for the Global Lending System according to IBS Intelligence.

These accolades highlight our dedication to innovation and client success, solidifying our leadership in the global banking industry.

What trade associations is Sopra Banking Software a member of?+

Sopra Banking Software is a proud member of several prestigious trade associations, demonstrating our commitment to excellence in the financial industry. We are a featured sponsor of the American Financial Services Association (AFSA), sliver sponsors of Asset Finance Connect and an active participant in the Equipment Leasing and Finance Association (ELFA).

Additionally, we are members of the Payment Association Europe and the Open Finance Africa Group, both of which foster innovation and collaboration to drive, on one hand, the advancement of improved payments systems in Europe, and on the other hand, the transformation of the African financial sector by harnessing the power of data sharing.

Why choose SBS for your digital transformation?+

In today’s digital age, customer expectations are shaped by modern tools and apps, making digitalization and future-proofing crucial for banks. With a deep understanding of both banking operations and cutting-edge digital technologies, SBS helps clients modernize their solutions and operations, enabling them to harness new technologies and achieve future goals.

Our modular solutions seamlessly integrate with your existing infrastructure and partner services, ensuring a cohesive approach to digital evolution without disruption. You have the flexibility to implement changes at your own pace, enhancing operational efficiency while adapting to market demands swiftly.

Our micro-services architecture enables agile development and enhances security and compliance. Our AI-driven solutions personalize customer interactions, fostering trust and satisfaction in a digital-first banking environment.

As banking shifts to API-driven ecosystems and open banking, SBS equips you to capitalize on these changes. Our strategies monetize APIs and create value-driven ecosystems, ensuring competitiveness in the digital era. We also integrate advanced technologies like AI and blockchain for enhanced security, efficiency, and to meet evolving customer needs.

What are Sopra Banking’s values and mission?+

Our mission is to contribute to the financial world of tomorrow — accessible to each of us, anywhere, anytime. For centuries, our clients have been helping people to achieve their ambitions, secure their futures, and take control of their lives.
We help financial institutions to navigate rapidly changing times by acting as a guide and collaboration partner for digital transformation. Backed up by Sopra Steria Group, we have the shareholder stability, investment capacity, and technical know-how to meet this considerable challenge.

At SBS, people inspire us, diversity enriches us, and a passion for entrepreneurship drives us forward. We’re open and use curiosity as a guiding light. We encourage responsibility and the audacity to explore new avenues and innovative technologies to enable transformations for the benefit of all.

Learn more>>

Where can I find corporate assets?+

Our Brand Center is a unique place to learn about Sopra Banking Software brand, go through our graphical chart and download logos.


How can I apply for the job at Sopra Banking Software?+

At SBS, we recognize that everything we’ve achieved is a reflection of the effort, ambition, and skill of our 5,000+ employees. People are our greatest asset, and we’ve worked hard to foster an open, collaborative, and rewarding work environment.
We have local teams with a global reach — our operations are currently spread across 20 countries and over 50 offices. To view current openings and explore possibilities, visit one of our geography-specific career pages:

List of Sopra Banking Software job offers in Benelux
List of Sopra Banking Software job offers in France
List of Sopra Banking Software job offers in Germany
List of Sopra Banking Software job offers in India
List of Sopra Banking Software job offers in Middle East Africa
List of Sopra Banking Software job offers in Spain
List of Sopra Banking Software job offers in United Kingdom

Customer Engagement

What exactly is “customer engagement” in banking?+

Customer engagement is the ongoing interaction between a bank and its customers. These relationship-building interactions, which occur across channels, foster customer loyalty and trust. Customer experience is at the heart of it all — today’s digital customers have high expectations when it comes to the interactions and experiences they have with their bank; they expect a smooth, personalized experience. To provide this, banks need to have a deep understanding of their customers. These insights can then be used to provide experiences that encourage engagement throughout the customer journey, allowing the bank to propose the right message, on the right channel, at the right time. This helps banks to boost acquisition, improve customer satisfaction, increase product sales, and retain customers.

We would like to expand our range of product and service offers. Is there a way to quickly and easily bundle our own products and services with those of our partners? Is it possible to manage this all in one place?+

Yes. SBS’s Offer Management is particularly appealing to banks experiencing issues such as a lack of agility in product and pricing personalization, difficulty managing and selling partner products and services, a long time-to-market new products, or inefficient marketing operations.

Offer Management helps banks create tailored offers to meet specific customer needs. It provides a system to centralize and manage a bank’s products and services, as well as those coming from their partners. Banks can customize products and services based on profile, price, duration or channel. These can then be sold separately or as neatly packaged bundles.

How can your solution help us reduce our onboarding time to 3 minutes or less?+

The Customer Onboarding module allows you to shape the process for your specific customer onboarding flow; it contains all the services and tools to create a digitized and frictionless customer onboarding process with optimal conversion rates. In terms of functional services, in addition to the processing engine, you can choose to activate facial ID recognition, e-signature, document upload/OCR, a chat bot for customer service, 2-step verification, and anti-fraud tools. These functionalities – which are all offered out- of-the-box, via a partner or our Platform – support a quick, frictionless onboarding process.

Is onboarding just about converting customers?+

Onboarding is not just about pushing customers through to the end of the signup process. The onboarding process is key as it sets the scene for the entire customer journey, and the relationship a customer will have with their bank. Customer Onboarding allows banks to adapt the onboarding process based on customer profile and products purchased. But onboarding is just the initial step. The ultimate objective is to follow customers throughout their journey, gaining their trust, loyalty and satisfaction; all while securing digital cross-sells and upsells along the way.

Can we purchase a mobile banking app?+

Yes, SBS can provide a native mobile frontend or presentation layer. This mobile frontend can be designed together with marketing or design teams and also can be extended to add more features and components. The apps for iOS and Android are natively integrated into our Digital Banking Engagement Platform.

Digital Banking

What is digital banking?+

Digital banking refers to the digitization of banking services, which removes the need to visit a physical branch. Digital banking includes both online and mobile banking services; customers can access features and services via the bank’s website or mobile app. The use of paperless technologies and digital touchpoints helps banks provide customers with forward-looking, modern banking experiences. Digital banking is not limited to new institutions – traditional banks, fully digital banks, and neobanks can all offer “digital banking”.

How digital banking is useful? Why is it important?+

Today, banks are forced to carve out a space for themselves in a crowded, fast-evolving digital market. Rising costs, disintegrated experiences, weighty legacy systems and increasing customer expectations make this a challenging task. Digital banking — and Digital Banking Engagement Platforms in particular — give banks the flexibility needed to continuously provide a best-in-class user experience. This helps them deliver the smooth, personalized, innovative experiences their customers expect. Moreover, digital banks can give customers tools and features they may not have access to through traditional banking methods. Customers get a secure, convenient way to view and manage their finances, as well as options tailored to their needs. Digital banking makes it easier for customers to take control of their finances, improve financial literacy, and ultimately better their lives.

How does digital banking benefit banks?+

The SBP Digital Banking Suite helps banks stay relevant, satisfy customers, and reduce costs with an open ecosystem that lowers TCO, avoids vendor lock-in, and meets customer expectations swiftly. Digital banks can tap into innovative revenue streams and leverage cost-saving cloud-native solutions delivered on SaaS, enabling them to compete effectively with traditional banks, challenger banks, and big tech. It enables banks to go-to-market quickly with new products with best-in-class UX, improves employee satisfaction, and maintains high-security standards, all within a single contract. These benefits further help banks improve operational efficiency and enhance customer acquisition, satisfaction, and retention.

What is the difference between online banking and digital banking?+

Online banking involves the use of the Internet to conduct day-to-day banking activities, this usually involves tasks such as viewing account balances, transferring money, and paying utility bills via your bank’s website or app.

Digital banking goes beyond the basics of online banking. It encompasses all the features of online banking while also integrating additional tools and services, such as personal finance management, virtual assistant, digital wallets, p2p transfer via social app, customer self-service features like card lock/unlock, personalization, loyalty & rewards, and much more, which enhances your customer experience and makes your life convenient and easy.

Open Banking

What is the difference between open banking and Open Banking?+

Open banking (lower case) as a general term refers to the practice of integrating customer banking information and financial services to provide a personalized experience. It involves the exposure and consumption of these services, allowing various financial institutions and third-party providers to access and utilize customer data to enhance service offerings. For example, the Payment Services Directive (PSD2) in the European Union mandates banks to open up customers’ payment account information to regulated third parties. Similar regulations or market-driven initiatives are being adopted or developed in other countries.

Open Banking (capitalized) is a specific UK regulation. It is a secure framework that enables third-party providers to access financial information with customer consent. The implementation and governance of Open Banking in the UK are overseen by a dedicated operating company, which manages the API standards, bank staff actions, and actual processes. Unlike the UK Open Banking Standard, which requires a dedicated company to manage these processes, PSD2 in the EU focuses on the business rules without imposing specific technological requirements.

How does open banking enable ecosystem engagement?+

Open banking enables ecosystem engagement by allowing banks, mandated by PSD3 regulation to share customer information, to act as third-party providers (TPPs) and benefit from open data themselves. By partnering with various service providers, banks can enrich their portfolios and offer unique, value-added services to their customers. This approach not only broadens the business ecosystem but also enhances interconnectivity within the developer community, fostering innovation and collaboration.


AISP (Account Information Service Provider) — provides account information services as an online service to provide consolidated information on one or more payment accounts held by a payment service user with one or more payment service provider(s).

PISP (Payment Initiation Services Provider) — A Payment Initiation Services Provider provides an online service to initiate a payment order at the request of the payment service user with respect to a payment account held at another payment service provider.

TPP (Third Party Provider) — are organizations or natural persons that use APIs developer portal.

ASPSP (Account Servicing Payment Service Provider) — Account Servicing Payment Service Providers provide and maintain a payment account for a payer as defined by the PSRs. In the context of the open banking ecosystem, they are entities that publish Read/Write APIs to permit, with customer consent, payments initiated by third-party providers and/or make their customers’ account transaction data available to third-party providers via their API endpoints.

What are the benefits of open banking?+

Open banking offers numerous advantages for market participants, stakeholders, and consumers.

For banks, it acts as a digital transformation catalyst, expanding their consumer reach and enabling collaboration with third-party providers (TPPs) to offer data-driven products and services. This not only reduces costs but also enhances competitiveness and service personalization. Banks also serve as gatekeepers, ensuring Payment Service Users (PSUs) have secure access to their data via interfaces and APIs, while gaining valuable insights into customer behavior.

For customers, open banking provides easier and faster access to financial services, with tailored journeys and personalized offers, ensuring their data is securely protected.

For third-party providers, it grants access to an established customer base and financial data, fostering innovative services and new revenue opportunities.

What is the Sopra Banking Software Marketplace?+

The Marketplace was created with a simple goal in mind: position our customers to profit from the collective power of Fintech.
Thanks to the DBEP concept, our banking customers can easily combine all the available services (Sopra Banking and partners) and benefit from the DBEP foundational services. Services like the Authentication Brokerage, Authorization Management, and API Portal to build a streamlined and secure combination of services.

Payments & cards

What is the meaning of Instant Payment?+

Instant Payments: Real-time exchange of information and payment.

How do instant payments work?+

It is available 24 hours a day, 365 days a year; there are no cut-off times. The maximum execution time for SCT Inst payment processing is 10 seconds, and the funds are immediately available to the beneficiary. 

What is the difference between instant payment and SEPA?+

SEPA transfers are processed within two business days, and the Instant Payments processing is done within 10 seconds of sending and receiving.

What kind of payment instruments can we manage with payment and card solutions?+

All types of payment instruments can be managed with our payment and card solutions, including prepaid cards, debit cards, credit cards, SCT, SCT Inst, SDD core, SDD B2B, international transfers, and high-value transfers. In addition, we’ve also implemented local payment methods.

For which schemes does Sopra Banking Software (SBS) provide a native connection?+

Our solutions are compatible with the most significant CSM and ACH schemes. This includes Visa, Mastercard, STET, EBA Clearing, and SCL, thus simplifying connectivity. Our experience in steering end-to-end clearing projects helps banks ensure a timely roll-out and ongoing compliance.

Are your card solutions PA DSS compliant?+

Yes. Our solutions take into account PCI DSS rules and will be compliant with the forthcoming PCI SSF security requirements.

What is the instant payment regulation in the EU?+

The instant payment regulation in the EU (Regulation (EU) 2024/886) is a comprehensive framework designed to promote using instant credit transfers in euros. It includes four key measures: mandate to send and receive IP, pricing, verification of payee, and transaction screening. These measures aim to encourage the availability and adoption of instant payment processing in less than 10 seconds within the same country and across other EU member states while also considering the needs of non-euro area entities.

What is Sopra Banking Software’s position on EPI?+

As a pioneer in Instant Payments and Request to Pay, SBS leverages 30 years of experience with payments and cards to offer a new generation of solutions — ones capable of meeting EPI’s challenges for the two payment instruments relying on SCT Inst: EPI card and End-to-end SCT Inst.
For more information about Instant Payments solution from Sopra Banking Software >>
Become EPI-ready with the Sopra Steria Group

Retail Lending

How is Sopra Banking Software (SBS) favoring financial inclusion and accessibility?+

Financial inclusion can be improved by using open banking data, giving a more dynamic view of a borrower’s financial situation and repayment capability. Oursolutions help implement client rating instruments with the support of AI, machine learning, and other digital solutions. Highly flexible workflows provide banks and other lenders the option to monitor clients who may be deemed as vulnerable due to their personal circumstances, disabilities, or complex financial situations. Examples of accessibility options include adapting screens to accommodate users with visual impairments.

Are components pre-integrated, or does the customer have to do it?+

Our solutions are designed to be implemented quickly with a range of pre-integrated third-party solutions. Ourcustomers can choose to implement components one-by-one, at their own pace, and benefit from the efficiency and best practice of pre-integrated solutions.

Is it possible to use a single installation for several countries?+

Yes, a single installation can be used to manage financing activity in several countries or regions. The local specificities, such as language, currency, and local requirements, can be managed independently but have the benefit of full transparency across the full book of business in one centralized location.

What kind of financials can be managed with Lending Lifecycle?+

Our lending solution empowers customers operating in commercial, equipment, mortgage, consumer, and syndicated loans and leasing to manage the full lifecycle of their lending products. Our solution also meets the requirements of Islamic banking.

Risk, regulation & reporting

What type and format of regulatory reporting do you support?+

We provide and maintain the granular and consolidated synthesis regulatory reporting that’s required by EMEA regulators. More precisely, we support:

● National reporting — NCB: BDF/ACPR, NBB, BCL/CSSF, BDE, BOE/FCA, BUBA, UEMOA, CEMAC, BAM, etc.
● European reporting — financial & prudential (EBA, ECB), resolution (SRB)
● Tax fraud reporting — AEoI/CRS, FATCA

Among the regulations covered are Anacredit, SHSG, COREP, FINREP, Liquidity ratio and ALMM, RUBA, Schéma A, MIR, Monetary Statistics & BSI, Balance Of Payment, Resolution (Resolution plan, LDR, CFR, FMI), MREL, TLAC, REMUNER and payment statistics (Oscamps, PST, etc.). Our solution makes it possible to produce synthetic and granular regulatory reporting in XBRL and XML format.

Is your solution a last mile product, or is it integrated within a company’s system?+

Our solutions can be utilized independently of our Core Banking Solution, but they offer the highest level of service when implemented with it.

Does Basel IV exist?+

Yes, it does. Basel IV is the latest version of the bank capital requirements agreed to in 2017 by the Basel Committee on Banking Supervision. But banking regulators, especially in Europe, rejected the term Basel IV and prefer to talk about the finalization of Basel III to minimize the apparent impact on banks. The Basel Committee is now talking about Basel III finalization to allow a better appropriation by regulators and banks.

In Europe, the finalization of Basel III will be implemented in two lots. The first lot led to the CRR 2 regulation adoption on June 7, 2019, and will make the CRD 5 directive applicable from mid-2021, and the second lot (CRR 3 and CRD 6) will apply from 2023.

What is the difference between BIRD and IReF?+

BIRD stands for the “Banks’ Integrated Reporting Dictionary.”
It’s a standard dictionary created by the European Central Bank (ECB) and the banking industry to provide a common description of data and transformation rules that banks must adhere to for generating the regulatory reports expected by authorities across the EU.

IReF stands for “Integrated Reporting Framework.”
It’s an integrated system currently under development by the European System of Central Banks, with a projected start date slated for 2024. IReF aims to collect statistical data at a granular level, avoiding data overlaps and heterogeneous data definitions across the EU. It’s a follow-on to the Anacredit project. And thus, it will allow the ECB to specify the statistical data requirements for deposit-taking corporations in the euro area without translating them into national collection frameworks.

Both BIRD and IReF are linked to article 430c of the CRR2 area in the feasibility report published by the European Banking Authority (EBA). The end goal of both is to alleviate the reporting burden on the banking industry.

What regulatory reporting challenges banks face to remain competitive?+

Legacy systems struggle to handle increasing data volumes, leading to delays, bottlenecks, and a negative impact on customer experience and operational costs. Outdated systems are more susceptible to cyberattacks, putting sensitive data at risk. Siloed systems make it challenging to access audit trails, potentially leading to hefty fines or reputational damage. Constant patching and updates for legacy applications consume valuable IT resources and limit the bank’s agility to adapt to changing business needs.

Additionally, the lack of automation in application deployment and management slows down innovation and increases the risk of errors. Difficulty getting timely insights from data due to legacy systems and siloed information hinders effective decision-making and the ability to personalize customer experiences.

What are the upcoming regulations that I need to keep up with in 2024?+

In the current context, it’s clear that regulatory changes are advancing swiftly and are projected to persist for years to come. Financial Institutions are fully experiencing the consequences of this accelerated pace:

• CRR2 came into effect in June 2021, with CRR3 scheduled for January 2025… less than 3 years apart for 2 major texts.

• The Green Asset Ratio is now mandatory… imposed within a short timeframe.

• Several upcoming changes are in progress for implementation soon (2026/27), including a complete overhaul of European statistical reporting (IReF) and efforts to align data requirements for statistical, prudential, and resolution reporting.

Asset Finance

What is asset finance?+

Asset finance serves as a financial solution enabling businesses to expand by acquiring essential equipment like plant machinery, vehicles, aircraft, and more. Under this option, the business agrees to pay a predetermined amount over a specified period, granting them swift access to the asset without the burden of an outright purchase.

What is asset finance software?+

Asset finance software enables banks, OEM, captives and other specialized finance lenders to track stock held at their various locations. Some functions of this software include navigation of risk, onboarding, servicing, and auditing.

What types of assets can be financed?+

Asset financing applies to various assets such as commercial vehicles, machinery, medical equipment, and more. The eligibility of an asset for financing is determined by the lender and the agreement negotiated between the parties involved.

What is SFP platform?+

The Sopra Financing Platform is an evergreen, modular platform designed with financial institutions of all sizes in mind. Providing a world-class commercial lending experience to automotive and equipment dealers, while achieving low touch execution thanks to automated workflows and processes.

Delivered with a tailored market package with third-party APIs, this cloud-native platform can be rapidly rolled out across markets with agility to scale globally. The clear cost model provides maximum value for money and low total cost of ownership.

The SFP platform is designed to service the lifecycle of the lender journey with capabilities that range from initial onboarding, credit decisioning, risk identification, servicing, and digital audit.

What components does the Sopra Financing Platform (SFP) consist of?+


SFP Wholesale Servicing

Our wholesale software empowers dealers to finance new, used, and demo stock inventories.


SFP Portfolio Management

Seamless digital onboarding facilitated by advanced API integrations with bureau and open banking services. This includes e-ID verification, document management, eSignature capabilities, advanced dashboards, and review management.

SFP Digital Audit

An environmentally conscious digital asset audit solution with offline capabilities. SFP Digital Audit offers five validation options, compatibility with multiple wholesale systems, integrated reporting, AI-powered data intelligence, and analysis. It acts as a complementary partner to physical audits.

What lenders is the Sopra Financing Platform (SFP) suitable for?+

What is green finance?+

Green finance refers to any structured finance product that’s intended to support an environmentally-friendly outcome.

What is loan servicing software?+

Loan servicing software helps banks and asset finance lenders manage their book of loans during their lifecycle. Typically, this software would include information about the customer, loan agreement, and repayment and would flag the financial institution to instances where a repayment has been missed. Here, automation can be used to adjust repayment information as well depending on the workflows and requirements of the organization, can change payment amounts and dates.

Does the Sopra Financing Platform use Artificial Intelligence (AI)?+

Digilytics is a powerful AI-based solution integrated into the Sopra Financing Platform. Specifically designed for the Portfolio Management module, Digilytics excels in validating and extracting data from a variety of submitted documents. Leveraging advanced machine learning and AI technologies, Digilytics specializes in extracting financial data from scanned documents like bank statements and tax returns.

Does the Sopra Financing Platform support embedded solutions?+

Yes, the Sopra Financing Platform seamlessly integrates embedded solutions to enhance its functionalities. Our collaboration with leading partners, including Plaid, Digilytics, Equifax, IDnow, and Flowcast, enriches the platform with diverse capabilities. For a complete list of our partners and their contributions, please visit our Partners Page.

Does the Sopra Financing Platform comply with standards?+

Yes, the Sopra Financing Platform adheres to rigorous standards, including MFA (Multi-Factor Authentication), SSO (Single Sign-On), ISO (International Organization for Standardization), GDPR (General Data Protection Regulation), and Data Protection. Our commitment to these standards ensures a secure and compliant environment for our users.

SFP Digital Audit

What is SFP Digital Audit?+

SFP Digital Audit is an auditing solution that digitizes the operational process of automotive and/or equipment asset portfolio auditing, providing enhanced visibility into assets and risks. SFP Digital Audit offers five interchangeable audit methodologies to suit the needs of our clients and audit frequencies can be increased or decreased as required. Our solution improves real-time visibility on assets across the business and makes the process of auditing significantly easier, more transparent, and more straight forward.

How do lenders benefit from SFP Digital Audit?+

SFP Digital Audit offers secure and diverse digital audit options, resulting in time savings of over 40% and cost savings of up to 50% compared to the traditional audit approach.

What auditing methods does SFP Digital Audit Offer?+

SFP Digital Audit offers five interchangeable methods including live video streaming, NFC tag, video ‘snapshot’, image, or image. The methods used can be specified by the organization for the dealers to complete.

What industries does the SFP offer solutions for?+

The SFP platform offers solutions for a range of industries, including wholesale and dealer finance, fleet finance, auto finance, consumer finance, commercial lending, equipment finance. We work with industry leading banks, captives, finance companies and other specialized lenders.

What type of assets can a lender finance with the SFP Platform?+

With the SFP platform, lenders can finance any type of asset. Historically this is predominantly this focuses on floorplan, vehicles (passenger & LCV), agricultural equipment, trucks, HGV, bus, two wheels (motorcycle, scooter, bicycle, etc), marine equipment or garden equipment.

SFP Portfolio Management

What is SFP Portfolio Management?+

SFP Portfolio Management revolutionizes and digitizes the onboarding and account setup process for lenders. It eliminates the need for spreadsheets to handle customer applications, expediting the credit decision-making process for lenders.

Additionally, SFP Portfolio Management incorporates automated feeds of both physical and digital audit data, enhancing risk management and providing lenders with improved visibility into their portfolios.

How does SFP Portfolio Management help lenders in risk management?+

The advantages of the system encompass a complete digitalized process, faster credit decision-making, harnessing the capabilities of Open Banking, lowered operational expenses, a unified overview of all credit outcomes, and the digitization of credit analytics.

SFP Wholesale Servicing

What is wholesale in finance?+

Wholesale finance is referred to as floorplan finance in some geographies. It is a specialized type of financing used by businesses, primarily in the automotive and retail sectors, to purchase inventory. By using this financing method, it allows businesses to buy large quantities of products, such as vehicles or heavy machinery, without paying the full amount upfront. Instead, the finance company covers the cost, and the business repays the amount over a set period as the inventory is sold.

What is SFP Wholesale Servicing?+

SFP Wholesale Servicing is a scalable and fully compliant solution offered on a subscription basis, designed for managing the financing of automotive and equipment assets. Our wholesale software simplifies transactions among the asset buyer, the asset seller, and the lender.

What is the difference between retail lending and wholesale lending?+

Retail lending and wholesale lending provide services to different segments of the market and have distinct characteristics tailored to the needs of their respective borrowers. Retail lending focuses on individual consumers and small businesses with smaller loan amounts and fixed repayment terms. Wholesale lending provides services to larger businesses that requires substantial financing to purchase inventory or large assets, offering more flexible repayment options and generally lower interest rates.