All Use Cases

Customer insights

State-of-the-art personalization
Boost client satisfaction, loyalty, and advocacy by creating advanced customer profiles (DNA) based on in-depth customer insights.
Logo NGData
#Data analytics

Develop your CX and unique customer-focused solutions

Helping banks build solid digital connections through a deeper understanding of their customers’ needs
Customer Insight is a unique solution for client retention. It enables banks to take full advantage of internal and external data with an AI-powered digital personalization solution. By providing unique experiences that add amazing value to customers’ lives, this solution boosts marketing campaign conversions and promotes increased customer loyalty towards the bank.
  • graph increasing showing analytics

    Data over the silos

    Listen, ingest and augment all data and events from every touchpoint in a continuous and automated process to build strong, reliable customer knowledge.

  • icon showing 3 elements on a square

    Customer DNA

    Build and update individualized customer profiles, DNA. Each profile is based on socio-demography, mobility, interaction, behavior, affinities…

  • icon showing an open ecosystem with locations liked

    Innovative synergy

    Use AI to interpret and predict customer behavior and expectations, maximizing CX and satisfaction.

  • icon plus

    Cross- and up-selling

    Identify opportunities for cross- and up-selling by understanding customers’ unique characteristics and behavioral traits.

  • siw points on the diagonal

    Smart segmentation

    Use automatic clustering to discover new segments, expanding them through lookalike modeling across all or chosen characteristics.

  • icon showing a customer in the center of an arrow forming a circle

    Fine targeting

    Refining audiences through data allows you to offer the best possible solution to your customers’ needs.

Any questions?

Just fill out the form, and one of our experts will get in touch shortly.