Listen, ingest and augment all data and events from every touchpoint in a continuous and automated process to build strong, reliable customer knowledge.
Develop your CX and unique customer-focused solutions
- Data over the silos
- Customer DNA
Build and update individualized customer profiles, DNA. Each profile is based on socio-demography, mobility, interaction, behavior, affinities…
- Innovative synergy
Use AI to interpret and predict customer behavior and expectations, maximizing CX and satisfaction.
- Cross- and up-selling
Identify opportunities for cross- and up-selling by understanding customers’ unique characteristics and behavioral traits.
- Smart segmentation
Use automatic clustering to discover new segments, expanding them through lookalike modeling across all or chosen characteristics.
- Fine targeting
Refining audiences through data allows you to offer the best possible solution to your customers’ needs.