Listen, ingest and augment all data and events from every touchpoint in a continuous and automated process to build strong, reliable customer knowledge.
All Use Cases
Customer insight
State-of-the-art personalization
Boost client satisfaction, loyalty, and advocacy by creating advanced customer profiles (DNA) based on in-depth customer insights.
#Data analytics
Develop your CX and unique customer-focused solutions
Helping banks build solid digital connections through a deeper understanding of their customers’ needs
Partners
Region
Technology
Customer Insight is a unique solution for client retention. It enables banks to take full advantage of internal and external data with an AI-powered digital personalization solution. By providing unique experiences that add amazing value to customers’ lives, this solution boosts marketing campaign conversions and promotes increased customer loyalty towards the bank.
-
Data over the silos -
Customer DNABuild and update individualized customer profiles, DNA. Each profile is based on socio-demography, mobility, interaction, behavior, affinities…
-
Innovative synergyUse AI to interpret and predict customer behavior and expectations, maximizing CX and satisfaction.
-
Cross- and up-sellingIdentify opportunities for cross- and up-selling by understanding customers’ unique characteristics and behavioral traits.
-
Smart segmentationUse automatic clustering to discover new segments, expanding them through lookalike modeling across all or chosen characteristics.
-
Fine targetingRefining audiences through data allows you to offer the best possible solution to your customers’ needs.
Any questions?
Just fill out the form, and one of our experts will get in touch shortly.