Agreed levels of service
Standard service level agreements (SLAs), based on availability, performance and incident response times. Keeping you fully up-to-date with regular delivery reports.
- Security focusedWe meet the highest security requirements, including ISO27001, offering a rigorous and detailed security plan for all managed services and related activities.
- Compliance-as-a-serviceIncluded as standard in all our services, leaving you free to concentrate on activities that generate growth.
- Hybrid, public or privateCloud, public or private, everything we do is fast, efficient, cost-effective and fully responsive to your requirements.
- You're in controlRegular contact with our team of experts lets you control delivery of our services and implement continuous process improvement.
- You're in safe handsWe rely on practices of the Sopra Steria cybersecurity entity, which is always at the cutting edge of innovation when it comes to the latest threats.
Your new partner for SaaS in banking industry.
A single point of contact
We manage complexity, guaranteeing you a single point of contact (SPOC) for initial support. You will also have a named run manager who orchestrates delivery and manages further concerns.
Flexible pricing & data localization models
Choose between volume transaction-based pricing for our SaaS offers or a fixed-price, “fully inclusive” package.
A thorough, end-to-end approach
Relying on 50 years’ experience and broad industrial capabilities, we’re one of the few actors in Europe to be your global end-to-end partner in building and operating your IT. Get a complete, flexible and tailor-made range of services, covering the outsourcing of your assets.