Omnichannel and optimized
Configurable to specific requirements
KPIs & reporting
Track workload, productivity and efficiency
More time for core business
Reflect your specific processes. Integrate your IT ecosystem. Bring efficiency to your business.
- 360° risk viewComplete collection dossier provides holistic risk view. Customer-specific arrears management plan increases recovery efficiency and success.
- AutomatedEvent-driven processes free agents. Flexible settlement plans allow quick adaption to new customer situations.
- Digital integrationIT ecosystem integration enables a complete data view. Digital driven features mean do-it-yourself & recovery by customer.
Automate the collection process
Secure your different collection processes easily. Use automation tools to instantly create unique, personalized plans tailored to each customer based on their specific situation.
Keep your customers close
Use the most cost-efficient and effective channels to communicate with your customers. Benefit from a global view of all client communications across all channels.
A 360° view of your customers
Make calculated and informed decisions based on specific customer life situations, as well as credit history. Accurately assess both at-risk and profitable customers, with one system.
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Adopt vs. adapt: Which approach is best for your business?Jan 22, 2020> ReadAdopt vs. adapt: Which approach is best for your business?Fabien Oliveira, Chief Product Officer at Sopra Banking Software, examines the differences between the adapt and adopt approaches, and which one could be best for your business.> Read