Collection management

A 360-degree digital solution for optimizing recovery

A solution for the entire collection process cycle. Extensive configuration and integration possibilities to lower risk.

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Omnichannel and optimized

Highly flexible

Configurable to specific requirements

KPIs & reporting

Track workload, productivity and efficiency

More time for core business

Reflect your specific processes. Integrate your IT ecosystem. Bring efficiency to your business.

  • 360° risk view
    Complete collection dossier provides holistic risk view. Customer-specific arrears management plan increases recovery efficiency and success.
  • Automated
    Event-driven processes free agents. Flexible settlement plans allow quick adaption to new customer situations.
  • Digital integration
    IT ecosystem integration enables a complete data view. Digital driven features mean do-it-yourself & recovery by customer.

Explore our efficient collection management with Marco!

Automate the collection process

Secure your different collection processes easily. Use automation tools to instantly create unique, personalized plans tailored to each customer based on their specific situation.

Keep your customers close

Use the most cost-efficient and effective channels to communicate with your customers. Benefit from a global view of all client communications across all channels.

A 360° view of your customers

Make calculated and informed decisions based on specific customer life situations, as well as credit history. Accurately assess both at-risk and profitable customers, with one system.