All Use Cases
Win customers, cut costs
Community
Community is a digital-first, cost-effective way to attract new customers at a fraction of the cost. Acquire new customers while saving on digital marketing and customer support costs - an efficient digital banking solution.
#Alternative channels
#Social banking
Leverage the power of social banking
Build an online financial portal that functions as a customer acquisition engagement platform. All while cutting costs in the process.
Social banking to attract and engage
Community is a bank-owned social network that attracts and engages prospective clients and customers.
Banks drive customers to their Community, where they can nurture them with relevant content, before providing tailored experiences to increase their onboarding rate. Banks can further encourage organic KYC completion by offering valuable services and incentives, rather than simply paying users a hefty fee to join.
An acquisition engagement platform
Steer digital traffic to your Community, nurture prospective clients, build trust, and encourage onboarding.
Rewards for engagement
Drive KYC- completion with loyalty points and rewards rather than hefty payouts. For example, require prospective clients to onboard before cashing in on points.
Personalized experiences
Drive prospective clients onboard. Gather 1st party data and analyze behavior to create hyper-personalized offers, relevant ads, and tailored customer journeys.
A cost-effective help desk
Lower pressure on traditional support lines by utilizing 24/7 peer-to-peer support from reliable experts. Reduce customer support costs by up to 90%.
Fast results firsthand
The average incumbent bank pays over 300 € to acquire a new customer. A leading German digital bank that implemented our Community solution pays only €13.
