Boost NPS and foster advocacy
Satisfied customers become brand ambassadors
New solutions and better #CX in banking
Use an unbiased and anonymous environment to encourage users to openly discuss, engage, recommend, advise, and seek financial products and services.
Rewards for engagement
Integrate loyalty bonuses through the Community to drive interaction and community growth.
Source 1st party data and analyze behavior to create hyper-personalized offers, relevant ads, and tailored customer journeys to encourage loyalty.
Co-create with costumers
Give customers a voice, and show them that you are listening. Solicit product ratings, reviews, and suggestions. Gather fresh ideas, then leverage the best ones for the roadmap.
Seamless customer support
Provide peer-to-peer customer support available across channels 24/7. Enable experts and ambassadors to provide reliable advice, while simultaneously slashing your support costs.
Link to social networks
Give super-users and satisfied customers an easy way to share Community content on LinkedIn, Facebook, and Twitter. Provide loyalty points as an incentive. Let them advertise and advocate for you.
They have seen the results
– 200,000+ community users
– 1 million+ community users
– 70+ NPS