Debt Collection

A 360-degree digital solution for optimizing recovery

A solution for the entire collection process cycle. Extensive configuration and integration possibilities to lower risk.

More time for core business

Reflect your specific processes. Integrate your IT ecosystem. Bring efficiency to your business.

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Discover a new way for banks to manage debt collection with Sopra Banking Software!

Communication
Omnichannel and optimized
Highly flexible
Configurable to specific requirements
KPIs & reporting
Track workload, productivity and efficiency

360° risk view
Complete collection dossier provides holistic risk view. Customer-specific arrears management plan increases recovery efficiency and success.
Automated
Event-driven processes free agents. Flexible settlement plans allow quick adaption to new customer situations.
Digital integration
IT ecosystem integration enables a complete data view. Digital driven features mean do-it-yourself & recovery by customer.

Automate the collection process
Secure your different collection processes easily. Use automation tools to instantly create unique, personalized plans tailored to each customer based on their specific situation.
Keep your customers close
Use the most cost-efficient and effective channels to communicate with your customers. Benefit from a global view of all client communications across all channels.
A 360° view of your customers
Make calculated and informed decisions based on specific customer life situations, as well as credit history. Accurately assess both at-risk and profitable customers, with one system.