All Use Cases


All Use Cases

Debt Collection

A 360-degree digital solution for optimizing recovery
A solution for the entire collection process cycle. Extensive configuration and integration possibilities to lower risk.

More time for core business

Reflect your specific processes. Integrate your IT ecosystem. Bring efficiency to your business.


Discover a new way for banks to manage debt collection with Sopra Banking Software!

  • Communication

    Omnichannel and optimized

  • Highly flexible

    Configurable to specific requirements

  • KPIs & reporting

    Track workload, productivity and efficiency

  • 360° risk view

    Complete collection dossier provides holistic risk view. Customer-specific arrears management plan increases recovery efficiency and success.

  • Automated

    Event-driven processes free agents. Flexible settlement plans allow quick adaption to new customer situations.

  • Digital integration

    IT ecosystem integration enables a complete data view. Digital driven features mean do-it-yourself & recovery by customer.

  • Automate the collection process

    Secure your different collection processes easily. Use automation tools to instantly create unique, personalized plans tailored to each customer based on their specific situation.


  • Keep your customers close

    Use the most cost-efficient and effective channels to communicate with your customers. Benefit from a global view of all client communications across all channels.

  • A 360° view of your customers

    Make calculated and informed decisions based on specific customer life situations, as well as credit history. Accurately assess both at-risk and profitable customers, with one system.

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