Onboarding | Digital Banking Suite | Sopra Banking Software

Frictionless onboarding and KYC in minutes

Create seamless digital onboarding journeys that are easy to adapt and tailor by segment. Facilitate KYC, from initial onboarding to perpetual updates and risk-based KYC management directly or indirectly through digital partners at scale.

  • 5 minutes onboarding

    Onboard in minutes

    Quick, seamless onboarding enabled by human-centered design and streamlined processes.

  • 70+

    NPS score

    Effortless onboarding to ensure customers are satisfied from day one. Construct the tailored offers they expect!

  • 10x

    Reduce cost of change

    A low-code approach to save you up to 10x in maintenance costs compared to traditional coding.

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Full range of first-rate digital onboarding and KYC management capabilities.

Onboarding will help you boost conversion, reduce customer risk, and lower maintenance costs.

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  • Flexible and localized onboarding

    Adhere to regional and banking regulations with automated KYC compliance checks, tailored processes and easy integration with local partners.


  • Analytics & customer insights

    Easily track user drop-off rate and encourage customers to complete Onboarding with analytics & customer insights.


  • Easy integration with 3rd party solutions

    Connect to plugins for digital signature, video onboarding and more. Enhance with open banking to further tailor customer experiences.


  • Easy configuration and journey management

    Leverage drag and drop low code workflow automation as well as multiple process configuration for different channels, segments and sectors.

  • Better support via a fully digitized employee portal

    The best customer experience with assisted manual onboarding, the ability to edit client data, and a full audit trail for tracking.

  • Manage KYC at scale

    Our self-service KYC review capabilities, with notifications, and alerts allow the banks to continuously manage KYC at scale, with low cost and a great customer experience.