Users already know WhatsApp, so MoneyChat is complementary and a great tool for popularizing banking applications.
With WhatsApp Business
A familiar channel, new experiences
MoneyChat is a chatbot that ties WhatsApp to the functionality of a banking system.
WhatsApp has simplified communication, and it can do the same to banking. Customers can send or receive money and pay bills in a matter of seconds.
WhatsApp banking opens the door to an infinite number of possible use cases — group creation, e-businesses, credit-granting or customer care, etc
- Ease of use
MoneyChat requires no installation. Users simply add a specified number to their contacts and say “hello” to activate the conversational menu.
- Personalized services
WhatsApp banking allows you to take in-chat user preferences into account and thereby create a tailored experience.
- Rapid deployment
The connection to the core banking system is secure, reliable and easily implemented. All options are available through a simple, integration-ready API.
New customer experience
Implement a safe and easy way to meet your customers’ banking needs on the go.
Services driving growth
Distinguish yourself from the competition with a new, innovative banking channel that gets to the heart of user behaviour. Extend digital financial services to a wider community of users.
Unique customer journey
An AI-powered chatbot simplifies daily operations like balance summaries, history, money transfers, and payments. It also enables financial collaboration for things like community financing, tontine, travel organization, and fundraising.
Intuitive user experience
Offering services via a known messaging channel eliminates the need to familiarize customers with a new product, and it makes engagement feel natural.
Utilizing MoneyChat promises loyalty through an established application — it taps into preexisting comfortability.
- #Digital transformation
The future of financial services: WhatsApp bankingMay 14, 2020> ReadThe future of financial services: WhatsApp bankingThe rise in digital banking has opened up new ways for banks to engage with and provide services to their customers, including through social media channels such as WhatsApp.> Read
- #Digital transformation#Market Trends
Generation Z: Preparing for a new dawn in bankingAug 10, 2020> ReadGeneration Z: Preparing for a new dawn in bankingOver the next ten years, a significant generational turnover will occur. Boomers will exit the workforce, millennials will turn 40 and we will witness the rise of Gen Z.> Read