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Debt Collection

  • Communication

    Omnichannel and optimized

  • Highly flexible

    Configurable to specific requirements

  • KPIs & reporting

    Track workload, productivity and efficiency

  • 360° risk view

    Complete collection dossier provides holistic risk view. Customer-specific arrears management plan increases recovery efficiency and success.

  • Automated

    Event-driven processes free agents. Flexible settlement plans allow quick adaption to new customer situations.

  • Digital integration

    IT ecosystem integration enables a complete data view. Digital driven features mean do-it-yourself & recovery by customer.

  • Automate the collection process

    Secure your different collection processes easily. Use automation tools to instantly create unique, personalized plans tailored to each customer based on their specific situation.

     

  • Keep your customers close

    Use the most cost-efficient and effective channels to communicate with your customers. Benefit from a global view of all client communications across all channels.

  • A 360° view of your customers

    Make calculated and informed decisions based on specific customer life situations, as well as credit history. Accurately assess both at-risk and profitable customers, with one system.

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