Use an unbiased and anonymous environment to encourage users to openly discuss, engage, recommend, advise, and seek financial products and services.
- Enhance trust
- Rewards for engagement
Integrate loyalty bonuses through the Community to drive interaction and community growth.
- Personalize experiences
Source 1st party data and analyze behavior to create hyper-personalized offers, relevant ads, and tailored customer journeys to encourage loyalty.
- Co-create with costumers
Give customers a voice, and show them that you are listening. Solicit product ratings, reviews, and suggestions. Gather fresh ideas, then leverage the best ones for the roadmap.
- Seamless customer support
Provide peer-to-peer customer support available across channels 24/7. Enable experts and ambassadors to provide reliable advice, while simultaneously slashing your support costs.
- Link to social networks
Give super-users and satisfied customers an easy way to share Community content on LinkedIn, Facebook, and Twitter. Provide loyalty points as an incentive. Let them advertise and advocate for you.