ARCHIVE

Use an unbiased and anonymous environment to encourage users to openly discuss, engage, recommend, advise, and seek financial products and services.

Integrate loyalty bonuses through the Community to drive interaction and community growth.

Source 1st party data and analyze behavior to create hyper-personalized offers, relevant ads, and tailored customer journeys to encourage loyalty.

Give customers a voice, and show them that you are listening. Solicit product ratings, reviews, and suggestions. Gather fresh ideas, then leverage the best ones for the roadmap.

Provide peer-to-peer customer support available across channels 24/7. Enable experts and ambassadors to provide reliable advice, while simultaneously slashing your support costs.

Give super-users and satisfied customers an easy way to share Community content on LinkedIn, Facebook, and Twitter. Provide loyalty points as an incentive. Let them advertise and advocate for you.