Deliver personalized information like fraud or low balance alerts on the right channel at the right time.
Communicate with your clients through WhatsApp and SMS
- Fraud or balance alert
- Increase pre-approved loan sales
Leverage data to segment and send automated messages to customers eligible for loans.
- Improve customer service
Access to rich customer data and conversations history to deliver efficient support at scale.
- Reengage inactive customers
Proactively reach out to inactive customers or those who might be in the process of churning on their preferred channel.
- Two-way communication
Customers can receive information and save their time and money. Banks can decrease workload and save time and human resources.
Looking for more details? Check out the presentation.
Looking for more details? Check out the presentation.View PDF
Driving digital transformation in finance
Orchestrate secure customer experiences with personalized messaging at scale. Increase mobile adoption and accelerate your digital transformation through Infobip’s omnichannel cloud communication solutions.