DIBAKA
initiative by Sopra Banking MEA
A digital initiative by Sopra Banking Software MEA operating in startup mode—let’s build tomorrow’s financial services together.
An approach dedicated to African innovation
Collaborate differently
Co-construct to innovate
Collaborate differently
Co-construct to innovate
Our first solution:
MoneyChat
Tomorrow’s financial services today
MoneyChat: your very own banking chatbot powered by WhatsApp for business.
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An innovative solution
– Provides a clean, simple, and intuitive user experience
– Facilitates day-to-day operations: balance summary, transfers, payments, etc.
– Enables financial collaboration: community financing, travel organization, group gifts, etc.
Added value
Democratize
A unique and accessible experience for users to manage their finances through an application they already use.
Facilitate
WhatsApp has simplified communication, and it can do the same for banking. Customers can send or receive money and pay bills with minimal effort.
Create
An infinite number of potential use cases—group creation, e-commerce opportunities, customer care, simulation, credit-granting, etc.
MoneyChat in practice
Using MoneyChat requires no installation—credentials are simply created when a user adds the smart Chatbot number to their contacts. Within WhatsApp, they simply type “Hello” to initiate an interaction, and MoneyChat supports stand-alone responses from user input.
Our second solution:
Smart Branch
The future of banking
Build loyalty by offering superior customer experiences.
– Recognize customers — appeal to both the more traditional and digitally savvy customers.
– Enhance experience — blend retail space with digital tools to create useful community spaces.
– Improve staff interaction — leverage real-time data and location positioning to achieve the digital-human balance required to thrive in the 21st century.
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In-branch Banking
In-branch banking
Sophia ASSAD
Youssef KOUN
Badr ARGANE
Florent LEPORA
Afaf BERROUKECH
Hicham ZEMMOURI
Aicha FADLI
Hamza BARBOUCH
Sarra ARARA
Hamza BENMASAOUD
Doha EL AMRANI
Idriss ANDAOUSSI SERRAJ
Anas BOUZEROUAL
Mohamed MOUNAQID