Your experience


Customer testimonies

With our platform based on Sopra Banking Lending, we are able to offer flexibility and scalability in an unpredictable market. The solution’s flexibility enables us to offer a modular or a full-BPO approach adapted to each customer’s requirements.”

Noël Pieters Managing Director

Business Case

Managing 40,000+ loans

When Crefius, a Sopra Banking Software customer for over a decade, realized it wanted to make its business model more flexible and adaptive, they once again went with the market leader.

Key benefits

  • One solution supports multiple channels, processes and companies
  • Automation results in higher productivity and cost savings
  • Adaptability to the customer’s requirements, reduced time to market
  • Agility and improved credit decision cycle through web-based workflow
  • Paperless system


Flexibility and scalability adapted to mortgage cycles

Crefius has been able to automate many loan processing tasks with Sopra Banking Lending, resulting in shortened decision times and loan processing cycles. They have reduced the cost per loan and increased customer satisfaction. Managing Director Noël Pieters says: “We pass on the benefits of business processes and automated tasks to our customers. In addition, the flexibility of Sopra Banking Lending enables us to implement additional automation as time goes on, making our services more and more attractive, and enabling our customers to be more proactive on the market.” 

Paperless and strategic

The system is also entirely paperless, which further improves overall productivity. “Both of these aspects take away a lot of unnecessary work. Completing a customer deployment through the web is like snapping your fingers,” says Jan Vandamme, BPO manager at Crefius. Crefius has been using Sopra Banking’s solutions for 10+ years as its backoffice loan servicing application. When Crefius decided to diversify with a BPO mortgage lending platform, it chose Sopra Banking as a strategic partner once more. “Their software provides the modern technology, and their experts provide focussed consulting and IT services.” Pieters concludes.

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