Managing 40,000+ loans
When Crefius, a Sopra Banking Software customer for over a decade, realized it wanted to make its business model more flexible and adaptive, they once again went with the market leader.
- One solution supports multiple channels, processes and companies
- Automation results in higher productivity and cost savings
- Adaptability to the customer’s requirements, reduced time to market
- Agility and improved credit decision cycle through web-based workflow
- Paperless system
Flexibility and scalability adapted to mortgage cycles
Crefius has been able to automate many loan processing tasks with Sopra Banking Lending, resulting in shortened decision times and loan processing cycles. They have reduced the cost per loan and increased customer satisfaction. Managing Director Noël Pieters says: “We pass on the benefits of business processes and automated tasks to our customers. In addition, the flexibility of Sopra Banking Lending enables us to implement additional automation as time goes on, making our services more and more attractive, and enabling our customers to be more proactive on the market.”
Paperless and strategic
The system is also entirely paperless, which further improves overall productivity. “Both of these aspects take away a lot of unnecessary work. Completing a customer deployment through the web is like snapping your fingers,” says Jan Vandamme, BPO manager at Crefius. Crefius has been using Sopra Banking’s solutions for 10+ years as its backoffice loan servicing application. When Crefius decided to diversify with a BPO mortgage lending platform, it chose Sopra Banking as a strategic partner once more. “Their software provides the modern technology, and their experts provide focussed consulting and IT services.” Pieters concludes.