Your experience

Capita Asset Services

Customer testimonies

The new platform is critical to our current operations, as well as allowing us to easily implement our new business strategy. This was a true partnership approach with Sopra Banking Software. They have not only provided an outstanding lending platform, but also the in-depth knowledge to implement it efficiently thus allowing it to quickly add value to our business. We are already experiencing tangible benefits from using it.

Robbie Hughes CEO de Capita Asset Services

Business Case

A Long Partnership with Added Value

Capita Asset Services is Europe’s largest independent third party commercial mortgage servicer, providing loan administration, facility agent, asset management and special services to the banking and securitization markets. It has a 27% market share on the British market. The company was looking for an up-to-date loan servicing system.

Key benefits

  • Ready to run in 8 months’ time
  • Enabling future business strategies
  • In-depth knowledge delivers more than a solution
  • Pre-existing and thriving partnership


Founded in 1984, Capita grew from a small company with a staff of 33 people into a market superpower with a headcount of 46,000 people in 2012. Its lending, asset management and services arm is Capita Asset Services (CAS). CAS’s rapid growth and success has been nothing short of amazing. However, with such quick expansion, IT solutions eventually hit a barrier as to what they could still handle with ease. CAS wanted a loan servicing system that would meet their current as well as future needs. They found that Sopra Banking offered what they were looking for. 

CAS already had an ongoing partnership with Sopra Steria – parent company of Sopra Banking Software. After a record implementation, Capita Asset Services went live 8 months later. This implementation included the migration of a portfolio of highly complex commercial loans. CAS now runs most of its core business activities, from private label and special servicing to large commercial loans, on Sopra Banking’s solution.

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