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The Nottingham

Faster customer on-boarding

The Nottingham Building Society, founded in 1849, is a building society with headquarters in the eponymous city, and with branches throughout all of England. Since deploying Sopra Banking LendingMortgage Savings Suite in 2008, the Society has seen considerable efficiency gains. To subsequently achieve a single customer view, in 2012 The Nottingham also decided to move its savings account customers onto the same platform.

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“We’ve seen customers come on board very rapidly due to the ease at which they can open accounts, within the first six months one fifth of all our customers were using this channel,” says The Nottingham Building Society’s Head of IT Jack Cutts.