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Crefius Case Study

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■ Sopra Banking Lending

Crefius is a Belgian company that specializes in mortgage loans, and has been ranked first in its market niche. Its Mortgage Credit Competence Center manages the entire mortgage lending process – from application, origination, to servicing and collections. Annually, it originates over 40,000 loans and services over 400,000 mortgages. When Crefius, a Sopra Banking Software customer for over a decade, realized it wanted to make its business model more flexible and adaptive, they once again went with the market leader.

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The new system is entirely paperless, which improves overall productivity. There are no more faxes to manage, no more papers to shuffle around – all documents are scanned at the onset and managed digitally through the entire workflow. “Both of these aspects take away a lot of unnecessary work. Completing a customer deployment through the web is like snapping your fingers,” says Jan Vandamme, BPO manager at Crefius.

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