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The information contained herein relates to Sopra Banking Software information, products and services. While all reasonable attempts have been made to ensure accuracy, currency and reliability of the content, all information is provided "as is". There is no guarantee as to the completeness, accuracy, timeliness or the results obtained from the use of this information. No warranty of any kind is given, expressed or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. In no event will Sopra Banking Software be liable to you or anyone else for any decision made or action taken in reliance on the information herein or for any consequential, special or similar damages, even if advised of the possibility of such damages. Sopra Banking Software does not accept any responsibility for any errors or omissions, or for the results obtained from the use of this information. Information obtained should not be used as a substitute for consultation with Sopra Banking Software. References and links are provided as a service. Sopra Banking Software is not endorsing any provider of products or services, nor does it accept responsibility for the quality of goods and services provided by third parties. The content is protected by copyright and trademark laws. Apart from fair dealing for the purposes of private study, research, criticism or review, as permitted under copyright law, no part may be reproduced or reused for any commercial purposes whatsoever without the prior written permission of the copyright owner. All trademarks, logos and other marks shown are the property of their respective owners.

Privacy policy

Terms of use

Privacy policy

 

1. Privacy Policy concerns

The Site Publisher endeavours to protect the privacy of the Users by doing its best efforts to comply with the relevant applicable laws. Therefore, the Site Publisher has developed a “Privacy Policy”.
CNIL (French Data Privacy Agency) declaration in process of registration:

- In application of French Data Privacy Act N°78-19 dated 6 January 1978, you are entitled to access, oppose and rectify personal data. You may exercise this right at any time by forwarding a request online to: webmaster@sopra.com, or by post to the following address: Sopra - Direction de la Communication -9 bis rue de Presbourg – 75116 Paris"

This Privacy Policy is part of the “Terms of Use and aims at informing the Users of the policy to which the Site Publisher commits itself in order to protect their Personal Data. This policy describes how the Site Publisher may collect, record and process Personal Data related to the Users, upon consultation or registration by the Users on the Site.

 

2. Processing Personal Data

The Site Publisher undertakes to make its best efforts so that Your Personal Data :

  • Are obtained and treated loyally and legally.
  • Are collected for determined and legitimate purposes, and used in compliance with these purposes; are appropriate, consistent and not excessive in relation to these purposes.
  • Benefit from an opposition right that You may easily exercise.
  • Are accessible, and subjected to a right of amendment or deletion following a request issued by post or electronic mail to the Privacy Policy Contact (Your request will be treated within a maximum delay of one month.
  • Are held in compliance with the targeted purposes.
  • Are subject to security measures of such nature to guarantee their safeguard and avoid them to be damaged, altered, destroyed or disclosed to unauthorised third parties.

 

3. Privacy Policy Contact 

For any question related to the Site Publisher Privacy Policy , please contact :
 by e-mail: webmaster@sopra.com

The Personal Data that You will access will be on a personal and confidential basis. Therefore, and in order to process with Your request, You will be asked to communicate the information necessary for Your identification, i.e. a written testimony evidencing that You are the owner of the said Personal Data as well as a photocopy of an ID document.

 

4. Collecting and using Personal Data

When You visit the Site, You may provide the Site Publisher with some Personal Data, in order to fulfil an information request, and improve the awareness of Your needs, as well as to consult the services offered by the Site.

4.1. Personal data Registration

In compliance with the applicable laws, the Personal Data requested which are non optional to the Site Publisher, and potentially to the Companies in the Group and/or their partners, will be identified as such. The other Personal Data requested, and which are optional, are asked in order to know You better, and therefore to provide better services , albeit guaranteeing the safeguard of such Personal Data. With Your express consent, the Site Publisher may share Your Personal Data with other Companies in the Group or their partners. If You are a customer of the Site Publisher and/or of the Companies in the Group and, unless You opposed it (as provided for in Article 6 hereinafter), the Site Publisher may send information to You, by post and/or by e-mail, including newsletters (hereafter “Newsletter”). This information may concern the Products and Services proposed by the Site Publisher and, subject to Your approval, Products or Services available from the Companies in the Group. For further information concerning the cancellation of subscription to the Newsletter, please refer to article 6 hereinafter.

4.2. Cookies

Upon Your visit, the Site Publisher may insert a “cookie” in Your computer. A “cookie” allows to register information concerning Your visit on the Site (pages visited, date and time of the consultation, etc.), that the Site Publisher may read on Your following visit, but that does not enable it to identify You directly. Thus, the information You provide to the Site Publisher when filling a form will not be requested from You again.

 

5. Communication of Personal Data

Under no circumstances shall the Site Publisher share or disclose Your Personal Data, except in the following cases:

  • when You have given Your prior consent to the Site Publisher (for instance for direct marketing offers);
  • when the Site Publisher have to share Your Personal Data with suppliers, service providers – including its technical support providers – in order to provide You with the service or the information You required
  • when the Site Publisher is compelled by a judicial authority or by the Law;
  • to send You promotional offers or inform You about new Products and Services, unless You have opposed it;
  • to optimise the Site operation and efficiency. For this purpose, an access diary is compiled for statistical needs, in order to measure the Site frequentation, the most visited pages, or to sort the Users by sector of origin.  

6. Right of opposition

In compliance with the applicable laws, You have a Right of Opposition which can be exercised by contacting, at any time, Privacy Policy Contact as provided for in article 3.

6.1. Newsletter

To cancel you subscription to the Newsletter, the Right of Opposition may also be exercised by clicking on the link at the bottom of the Newsletter: “Should You do not wish to receive any further Newsletter, click here." Caution: these requests are only processed once You have received a confirmation message. In case you do not receive this message, please send an e-mail to the following address: webmaster@sopra.com, mentioning the e-mail address to cancel . This request is processed automatically by a robot, and e-mail confirming the cancellation is sent once the request has been processed, mentioning the cancelled address. If You have expressed Your opposition to receiving Newsletters, even if You are a customer of the Site Publisher, You will no longer receive Newsletters except if You make a formal request. The Newsletters are managed independently by the Companies in the Group, so please express Your opposition to each of the other Companies in the Group if You no more wish to receive the Newsletters or equivalent from them.

6.2. Cookies

You can to turn off cookies on Your computer by setting your browser.

 

7. Accessing, amending and deleting Personal data

The Site Publisher informs You that You have the right to access, amend and delete all Your Personal Data, which have been collected as part of Your registration or consultation of the Services or Information provided by the Site Publisher. As such, You may at any time contact the Privacy Policy Contact as provided for in article 3 above.”

 

8. Storage of Personal Data

The Site Publisher makes its best efforts to process and store Your Personal Data in compliance with the Privacy Policy concerns. As such, the Site Publisher defines a storage period depending on the nature of Personal Data collected and the purpose of their collection.

8.1. Personal Data update

If Your Personal Data are not updated by You, they will be automatically deleted from the database of the Site Publisher 6 months after the date of their latest update, or if no update has occurred 6 months after Your date of registration. Concerning the Personal Data collected through application forms, the Site Publisher informs You these Personal Data will be manually/automatically deleted 6 months from the date of Your registration. Do not hesitate to register again once the delay has expired, in order to be sure that the Site Publisher is aware of Your profile in the event of a new offer.

8.2. Cookies

This information is stored in Your computer for 1 month.

 

9. Security

The Site Publisher makes its best efforts to protect Your Personal Data against any sort of damage, loss, misappropriation, intrusion, divulgation, alteration or destruction. The Site Publisher’s employees who, due to their position, may have access to Your Personal Data, are sworn to the utmost confidentiality in this respect.

Terms of use

 

1. Site Publisher

This web site is the property of Sopra Group; all rights reserved.

Legal status
Sopra Banking Software,
capital of 62.924.430Euros
RCS Annecy 450 792 999

Registered Office
PAE - Les Glaisins - FR 74940 Annecy-le-Vieux

Headquarters
5 Place de l’Iris – Courbevoie - FR 92095 La Défense cedex

Publication Director
Communication Director

Contact
phone: +33 (01) 55 91 72 72

This web site is hosted by:
Easynet France : Le Capitole - 55 Avenue des Champs Pierreux - 92 000 Nanterre
www.fr.easynet.net

2. Definitions

“Personal Data” refers to the data concerning individuals, enabling their direct or indirect identification. Such data are collected by the Site Publisher exclusively upon consultation or registration by the Users on the Site as individuals. It is emphasised that no personal data of a so-called “sensitive” nature (i.e. notably ethnic origin, political, philosophical or religious beliefs, trade union affiliation, individual morals) is collected.
“Information” refers to all the contents of information nature or not available on the Site.
“Product” refers to any software or software package published and/or marketed by the Site Publisher or, if such is the case, by the Companies in the Group.
“Service” refers to a service provided by the Site Publisher or, if such is the case, by the Companies in the Group.
“Site” refers to the website presenting the Products and Services of the Site Publisher, and enabling the on-line distribution of the Information.
“Companies in the Group” refers to all the Companies in the Sopra group, or to a Company in the group when it is not necessary to identify it specifically. It is emphasised that these Companies in the Group are independent corporations and legal entities. The use of the expression “Companies in the Group” should therefore not be considered as evidence of a joint and several liability , whether between the companies in the group or towards the Site Users, or more generally towards third parties.
“You” or “the User” refers to any visitor to the Site, professional or not, customer or not of the Site Publisher.

3. Scope

The Site Publisher has put this Site on line in order to introduce to You its products and Services, as well as information related to its activity. The use of this Site implies that you agree to be bound by the Terms of Use, including the “Privacy Policy”.
In addition, it is emphasised that the Site Publisher may offer other services through this Site, for which specific terms of use will have to be agreed before any use. In that case, these specific terms will complete the Terms of Use.

4. Information available on the Site

The Site Publisher makes its best efforts to offer You checked, accurate and complete information as and when You collect it, within the limits however of its own knowledge and of the information made available to it.

4.1. Information on the Products and Services

The Products and Services that are presented to You are not an offer for sale but a general presentation of the range of Products and Services marketed by the Site Publisher and/or the Companies in the Group.
 The Site Publisher and/or the Companies in the Group may modify the information about the Products and Services contained in this Site at any time and without notice.

4.2. Financial information

The information displayed on this Site may contain forecasts concerning the financial situation, the operations results, the activities and the strategy of the Site Publisher and/or the Companies in the Group. More specifically, declarations concerning in particular the targets, the growth estimates or other operations results trend are conjectural. These estimates are based on assumptions that may turn out to be inaccurate, and depend on risk factors such as, in particular, the economic and financial outlook. The Site Publisher and/or the Companies in the Group assume no responsibility or guarantee on the update of the forecasts due to new information or to future or other events.

4.3. Patently unlawful information

The Site Publisher makes its best efforts to ensure that the contents of its Site respects the applicable laws and Your rights. As such, and if information might appear as “patently unlawful”, You may require from the Site Publisher, attaching imperatively evidence of your right to take action, the deletion, modification or correction of the Information concerned from the following address:
webmaster@sopra.com

5. Intellectual Property

The Site Publisher and/or the Companies in the Group own all the intellectual property rights concerning the Site, or the relevant rights of use.
 Access to the Site does not convey any right over the intellectual property rights concerning the Site, which remain the sole property of the Site Publisher and/or the Companies in the Group or their partners.
The elements accessible on the Site, such as, but not limited to, texts, photographs, pictures, icons, sounds, videos, software, databases, data are also protected by intellectual and industrial property rights, or other privative rights that are owned by the Site Publisher and/or the Companies in the Group.
Except as specifically set forth on the Site (provisions inviting You expressly to download a document available on the Site), You may under no circumstances copy, represent, modify, transmit, adapt on whatever support and by whatever means, or exploit in any way all or part of the Site without prior written agreement of the Site Publisher.
Unauthorised exploitation of all or part of the Site, and for whatever reason, may lead to any appropriate action, including being sued for infringement of intellectual property rights.
Only the use of a non-substantial qualitative and quantitative part of the Site is authorised for strictly private and non-commercial purposes.

5.1. Documents available on the Site

With regards to the documents available on the Site that You are expressly invited to download, their reproduction is authorised for solely information purposes and for personal and private use : any reproduction and use of any copy for other purposes are strictly forbidden, and subject to prior written approval of the Site Publisher. In any case, the authorised reproduction of information displayed on the Site will have to mention the appropriate copyrights.

5.2. Distinctive signs

Unless otherwise mentioned, the corporate names, logos, products and brands reproduced and/or mentioned on the Site are the property of the Site Publisher and/or of the Companies in the Group or that of their partners. They may not be used without prior written authorisation issued by the aforesaid Companies.

6. Personal data registration

For some of the services offered on the Site (registration for an event or seminar, registration to access downloadable documents, registration for an application), the Site Publisher requires that You register.
By registering, You undertake to supply truthful, accurate, up to date and complete information about Yourself or Your Company, as requested on the registration form.
Personal Data and other personal information that may be required are processed according to the Privacy Policy implemented by the Site Publisher for the treatment of Users’ Personal Data. This policy is detailed in the “Privacy Policy”, which can be accessed at any time at the following address:
Sopra – 9 bis rue de Presbourg – 75116 Paris
We remind You that, in compliance with the applicable laws , You have a right of opposition, modification, correction or deletion of Your Personal Data. You may exercise it according to the provisions of the “Privacy Policy” in its Article 5.

7. Limited liability

7.1. Information

In consideration of the nature and the purpose of the Information as set forth in Article 4 of the Terms of Use “Information available on the Site”, You acknowledge that You use such Information under Your sole responsibility, and fully bear the risks in relation to the trust you place in it.

As such, the Site Publisher and/or the Companies in the Group may under no circumstances be liable for direct or indirect damages arising out of or related to the use of such Information, and more generally for the use of its Site, the oversights, the non-availability of Information and/or the presence of viruses on its Site.
Similarly, the Site Publisher and/or the Companies in the Group will not guarantee the exhaustivity, accuracy, completeness and timeliness of the Information displayed on the Site.

7.2. Hypertext links

The Site Publisher and/or the Companies in the Group formally decline any responsibility over the contents of sites to which it offers links. These links are offered to You as a service. The decision to activate the links is solely Yours.
The insertion of hypertext links pointing at all or part of the Site is prohibited without prior written authorisation of the Site Publisher.
Should you wish to create a hypertext link with the Site, you shall obtain prior written authorisation of the Site Publisher by contacting: webmaster@sopra.com

7.3. Downloaded documents

During the registration procedure allowing You to download documents from the Site, you are required to give Your User name (i.e. a valid e-mail address) and a password (to Your convenience). You are responsible for the confidential nature of Your password.
Any download from the Site is implemented at your own risks. You will be responsible for any potential damage suffered by your computer, or any loss of data subsequent to the download of such documents.

8. Updates of the Terms of Use

The Site Publisher may update these Terms of Use at any time, and without notice. Therefore, You are invited to regularly refer to the latest Terms of Use in force when you connect to the Site.

9. Applicable Law

The Site and the Information it contains being mainly intended for french Users shall be governed by and construed in accordance with the laws of France.
Any dispute arising from the interpretation and/or execution of the General Terms of Use of the Site shall be submitted to the exclusive jurisdiction of the relevant Paris Courts.